Reporting & Moderation Policy

• use the report button on a profile, badge, comment, or reflection
• email hello@gradwin.app for anything urgent
• contact local emergency services if you are in immediate danger

Reports related to:

• harassment, bullying, threats
• hate speech or discrimination
• sexual content or unwanted advances
• doxxing or privacy violations
• fraudulent credentials or impersonation
• spam, scams, or fake recruiter accounts
• any content that breaks our Community Standards

• urgent safety reports — within 24 hours
• harassment and abuse — within 48 hours
• credential or fraud reports — within 5 business days
• general moderation — within 7 business days

• no action (with reasoning logged)
• content removed
• private warning issued
• content hidden from public view
• credential revoked
• account suspended (temporary or permanent)
• report escalated to the user's university
• report escalated to law enforcement where required

If you submit a report, you will receive an outcome notification. If action is taken against your account, you will be told what and why, and you may appeal.

To appeal a moderation decision, reply to the notification email or contact hello@gradwin.app within 30 days. Appeals are reviewed by a different reviewer.

Reports, actions, and reviewer decisions are logged in our admin audit system and retained per our Data Retention Policy. Records are accessible only to authorised reviewers and may be shared with universities or law enforcement only where required.