Terms of Use

GradWIN is designed to support:

• career readiness
• workplace confidence
• emotional intelligence
• verified achievement pathways
• professional growth
• networking and mentorship opportunities

GradWIN does not guarantee:

• employment
• internships
• graduate program acceptance
• recruitment outcomes
• professional certifications

The platform provides general career-readiness guidance only.

Users remain responsible for:

• verifying information
• making independent decisions
• reviewing generated resumes/content
• conducting themselves professionally

You must:

• be at least 16 years old (or have guardian consent where required)
• provide accurate account information
• maintain account security
• comply with university/community standards where applicable

We may suspend or remove accounts that:

• impersonate others
• misuse the platform
• engage in harassment
• submit false achievements or evidence
• place community safety at risk

Users are responsible for:

• maintaining password confidentiality
• securing access to their devices
• logging out of shared/public computers
• protecting account access

GradWIN uses secure authentication and encrypted infrastructure, but no online platform can guarantee absolute security.

If you believe your account has been compromised, contact: hello@gradwin.app

GradWIN is designed to be:

• respectful
• inclusive
• professionally safe
• growth-oriented

Users must not:

• harass or bully others
• discriminate
• impersonate recruiters, universities, or students
• upload harmful or inappropriate material
• misuse messaging or networking systems
• attempt to gain unauthorised access to systems or data

We may moderate, remove, restrict, or review content and accounts to help maintain platform safety.

Please refer to our Community Standards for behavioural expectations.

GradWIN may provide AI-assisted:

• resume suggestions
• career guidance
• reflection prompts
• profile recommendations
• content generation

AI-generated content:

• may contain inaccuracies
• should be reviewed carefully
• does not replace professional advice
• should not be relied upon as legal, academic, financial, or employment advice

Users remain responsible for all content they submit, share, or use externally.

GradWIN is committed to protecting student privacy and using data responsibly.

We aim to:

• minimise unnecessary data collection
• provide visibility controls
• use secure infrastructure
• support verified and trusted communities

Users control what information is:

• private
• shared publicly
• visible to recruiters
• visible on profiles

Please review our Privacy Policy for detailed information about:

• data collection
• storage
• security
• retention
• deletion requests
• recruiter visibility
• third-party integrations

GradWIN may issue:

• verified badges
• credentials
• achievement records
• recruiter-facing verification links

Verification status may depend on:

• submitted evidence
• reviewer approval
• completion requirements
• platform moderation

Credentials represent participation and achievement within the GradWIN platform and are not government-accredited qualifications unless explicitly stated.

Recruiters and third parties should independently assess candidate suitability.

GradWIN may facilitate:

• recruiter visibility
• networking
• mentorship
• messaging
• profile sharing

Users should:

• act professionally
• respect boundaries
• report inappropriate conduct
• exercise personal judgment when interacting with others

GradWIN does not independently verify every recruiter, mentor, employer, or user interaction.

If you experience unsafe or inappropriate behaviour, contact: hello@gradwin.app

GradWIN may provide referral and social sharing features.

Users may:

• share achievement links
• invite friends
• post verified wins to external platforms such as LinkedIn

Referral rewards, XP, badges, or status indicators may be modified, paused, or removed at GradWIN’s discretion.

Users must not:

• spam referral systems
• create fake accounts
• manipulate referral rewards

Users may report:

• harassment
• fake accounts
• unsafe behaviour
• inappropriate content
• impersonation
• policy violations

GradWIN may:

• investigate reports
• moderate content
• restrict accounts
• suspend access
• remove unsafe material

Moderation decisions are intended to help maintain community safety and platform integrity.

Users may request:

• account deletion
• data export
• privacy clarification

Certain information may be retained for:

• legal obligations
• moderation records
• security purposes
• fraud prevention
• credential verification integrity

Deletion requests may take reasonable time to process.

Contact: hello@gradwin.app

GradWIN may integrate with:

• LinkedIn
• SEEK
• universities
• authentication providers
• analytics systems
• external services

We are not responsible for:

• third-party platform outages
• policy changes
• external platform behaviour
• content hosted outside GradWIN

Users should review third-party terms separately.

GradWIN is provided on an “as available” basis.

While we aim to provide a secure and valuable experience, we cannot guarantee:

• uninterrupted service
• complete accuracy
• employment outcomes
• prevention of all security incidents
• uninterrupted access

To the extent permitted by law, GradWIN is not liable for:

• indirect losses
• employment outcomes
• user-generated content
• external interactions
• third-party platform actions
• unauthorised access resulting from circumstances beyond reasonable control

GradWIN is an evolving platform.

Features, badges, pathways, reward systems, verification methods, and experiences may change over time as the platform grows.

We may update these Terms periodically.

Continued use of the platform indicates acceptance of updated terms.

General Support: hello@gradwin.app

Safety & Reporting: hello@gradwin.app

Privacy Requests: hello@gradwin.app

If you are experiencing an emergency or crisis situation, contact local emergency services or your university wellbeing support services immediately.

GradWIN exists to help students feel more prepared, confident, and connected as they step into the workforce.

We believe career readiness is not just about resumes and grades — it’s also about emotional intelligence, professionalism, confidence, and human connection.

Thank you for helping us build a respectful and growth-oriented community.